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FAQ - EN | Estressado



How to buy?

To buy in our Store, you have a search engine that lists the Products according to categories. Here’s how to do it:

  • Step 1: Locating the Product – Choose the category in which the Product you are looking for fits and click on the product.
  • Step 2: Once inside the product page, simply choose the quantity you want and click on “Request order”
  • Step 3: You will be taken to the cart page, with all the products you want to order. After that, click on the button to proceed to Checkout, where you will put your information and finalize the purchase.
  • Step 4: Finally, enter your details and click on the finalize button, to receive the information and get in touch with you to arrange the payment and delivery.

If you are looking for a Product that is not in our register, send an email to
Soon we will be including the item in our database.

If you need to return a Product purchased from our Store, you must do so within a maximum period of 30 days. To exchange a Product and get a refund, the Product must be packed in its original box. If the Product you purchased is defective, please indicate the problem when you return it, and we will replace it with another one. Always test the Product before making a return.

We fully understand that you want to keep your personal information safe. We have only one commitment: to get the Product to you as quickly as possible. The information you share with us does not go beyond this website.

Our headquarters and distribution offices for Latin America are located in the city of Montevideo – Uruguay –

Delumil Company S.A

Convencion 1343 ofic. 504 y 505
Montevideo – Uruguay
RUT: 213.417.920.010
Phone: +1 424 253-0715 – EUA

Buying at, besides being easy, fast and comfortable, is also absolutely safe. Your personal data for addressing, payment and order content will not be used for purposes other than the processing of orders placed, and therefore will not be disclosed under any circumstances.

With respect to data traffic security, any transaction that involves payment, whether by credit card or not, will be encrypted with SSL (Secure Socket Layer) technology. This means that only you and have access to this data.

When you fill in the data on your computer screen and send it to us, it is automatically encrypted, which makes it unrecognizable when traveling over the Internet. When they arrive at, they are automatically decrypted and read. Therefore, your confidential data is absolutely safe.

If you still don’t want to pass your credit card number, just call our sales department – Phone: +55 21 9.9997-3011 (WhatsApp), Phone: +598 974.3149 (WhatsApp) – and your purchase can be made in the same way, and in complete safety.